Please note that there are currently four ways to resolve any order queries which you may have. If you have a general query, please use the Frequently Asked Questions section to resolve it. This section is only to be used if you have placed an order via the British Beauties Web site.

Telephone

Telephone queries should be made between the hours of 10am - 3.30pm, Mon - Fri. Have your invoice
number and delivery address details handy. Please also state that you placed your order via the
British Beauties Web site and the payment method you used.

Please supply the following information when calling.

1) Invoice Number

2) Name

3) Delivery Address Details

4) Order Placed via British Beauties Web site

5) Payment Method Used

On-line Form

	On submission of this form you will receive a reply within 24hrs, at the e-mail address you specify. Please enter all of the requested details below, if any field is left blank this may result in a delay in dealing with your query. Date of order: Invoice no: Payment method used: Cheque Credit card Name on order: First Last Address on order: City/Town: Post code/Zip: Country: E-mail address:   Nature of query: please view the terms & conditions as this may address the query you have. Please enter nature of query here:

E-mail

If you would prefer to contact us via e-mail, please make sure that you add as many details about your order as possible.

order@britishbeauties.com

Please make sure that you add the following information in your e-mail.

1) Invoice Number

2) Name

3) Delivery Address Details

4) Order Placed via British Beauties Web site

5) Payment Method Used

Writing

Please send all correspondents to the address below, adding as many details about your order as possible.

Lance Publications Ltd
Unit F7, Hastingwood Trading Estate
Harbet Road
London
N18 3LP