| If you have
a complaint about any aspect of your shopping experience,
we assure you that we shall:
1) Acknowledge your complaint within 2 working days.
2) Look into it quickly and thoroughly.
3) Keep you informed throughout the process of the complaint.
4) Treat your complaint with respect and confidentiality.
To make a complaint send an e-mail with the subject
matter as "complaint", making sure you add
as much details about your compliant as possible. E-mail's
should be sent to sales@britishbeauties.com.
If you find it more convineant you may also use our
on-line form to make a complaint, again please add as
many details as you can. click
here for the on-line form.
If you would rather write, send your letter to the
address below. Please add as many details as you can,
so we can deal with your compliant as quickly as possible.
Send your letter to:
Complaints
PO Box 22930
London
N10 1WX
This complaints procedure relates only to complaints
about the quality of service provided by this website
and by anyone acting on its behalf.
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